This New Year of 2011, Transaero Airlines will be celebrating 20th anniversary of commencing revenue services. The airline is proud of its achievements in 2010.
The carrier has been expanding and strengthening its positions in various market segments, - most importantly domestic services, international flights, transportation of business travelers, operations to popular destinations with tourists and holiday makers.
The past year of 2010 brought new records in the many of the airline’s areas of activities. For the first time in its history, Transaero surpassed the level of six million passengers carried in a year. The airline demonstrated growth rate above the industry’s average.
Services for passengers flying premium classes became more popular. For instance, the number of travelers that chose Imperial, a unique travel class from Transaero, rose by nearly 75%.
Expanding network of routes enabled Transaero to increase the number of transit passengers by almost one-third in 2010.
Twelve airplanes were added to the fleet, these included 5 Boeing 777, 3 Boeing 747, one Boeing 767 and 3 Boeing 737. There was one very remarkable airplane among those, a unique Boeing 747-400 with 521 passenger seat. This particular aircraft is the most capacious in the world among other Boeing aircraft of the given type.
Past year Transaero awarded Boeing a contract for Boeing 777-300 aircraft with deliveries due in 2011.
Today, the airline’s fleet is 59-unit strong, and made by 14 Boeing 747s, 8 Boeing 777s, 12 Boeing 767s, 22 Boeing 737 and 3 Tupolev Tu-214s.
Transaero is number one airline in the whole of Russia, Commonwealth of Independent States, and Eastern Europe by the number of longhaul widebody jetliners in its fleet. Their share in the airline’s passenger traffic is 80%.
During 2010 Transaero opened scheduled services to more than twenty new destinations. Among them there were international routes with strategic importance. These include services from Moscow to Beijing, New York and Miami. The network of domestic services expanded, too. Out of Saint Petersburg, services were open to Vladivostok, Petropavlovsk-Kamchatsky, Khabarovsk, Yuzhno-Sakhalinsk, Ekaterinburg, Omsk, Samara and Ufa. Flights connected Moscow with Yakutsk and Rostov-upon-Don. Besides, Transaero began flying to destinations in Kazakhstan, Ukraine and Latvia.
For the two years now the airline has been contributing to fulfillment of the Russian governmental program that subsidized air travel for the residents of Russia’s Far East territories. In the period of 2009 and 2010 inclusive, Transaero carried more than 140 thousand passengers living in this geographic area. Persistently developing its Far East services in 2010, the airline were gradually increasing the usage of the capacious and high speed airplanes such as the Boeing 777.
Transaero has expanded its presence in the tourist market. Relationships between the airline and its partners, notably the largest tourist operators in Russia, have further improved. The geography of air routes has become wider. For instance, in the winter season of 2010 Transaero flew services to Thailand originating in ten Russian cities. The Airline Business magazine gave Transaero eighth place among the world’s largest airlines in the tourist and leisure travel market.
The airline expanded its programs of social responsibility and corporate charity. A research done with participation of PricewaterhouseCoopers showed that exactly these programs stayed in the top five of the most effective in Russia for two consecutive years.
At the end of 2010 Transaero faced one more challenge: operations in the conditions of a very serious technological and technical fault that occurred in Moscow Domodedovo airport. The airline’s personnel passed this test with distinction. Placed in the extreme conditions for the duration of four days, the airline’s employees performed in a very professional and self-relentless way as they were fulfilling their main role, that of proving safe transportation of passengers to their destinations. Thousands of customers were placed in hotels and served with hot food. By the morning of 29 December the airline personnel had managed to stabilize the situation. Starting on 30 December, the airline resumed normal work with flights being performed in complete accordance with the central timetable.
Over the whole duration of the technical fault, the airline did not cancel any of its previously planned flights, so that all of the customers were transported to their destinations. During the three days during which the consequences of the fault were being eliminated, Transaero performed over 300 flights without a single incident, thereby maintaining high safety standards.
The airline has made a voluntary decision to pay its customers compensations as prescribed by the law, but with doubling the rates prescribed. At the year-end the airline’s financial balance was positive, with two million Roubles on the accounts. The carrier is ready to fulfill its voluntary taken obligations in full.
The New Year of 2011 witnesses Transaero a strong, reliable and fast-growing airline that continue to improve its positions in the Russian market for air transportation in the capacity of the nations’ second largest carrier.