Aeroflot and Sber announced a strategic partnership aimed at developing artificial intelligence technologies. The companies signed the agreement of intent at the international AI Journey conference. The document was sealed by Andrey Chikhanchin, first deputy CEO for Commerce and Finance at PJSC Aeroflot, and Andrey Belevtsev, senior vice president and head of Technological Development at Sberbank.

Partners will explore scenarios to improve customer experience and expand passenger offerings. To accomplish this, the companies intend to facilitate the exchange of information about products and services to train and enhance business solutions powered by Sber's GigaChat neural network.

As part of the partnership, it is planned to implement a smart online service powered by GigaChat. The bot will help users search for and purchase tickets on Aeroflot flights based on various requests — for example, finding a seaside destination for the upcoming weekend for under 40,000 rubles or identifying the most cost-effective destinations for traveling with children during the school holidays.

Andrey Chikhanchin, first deputy CEO for Commerce and Finance, PJSC Aeroflot:

«Aeroflot is a company with a high degree of digitalization. We continuously monitor IT trends and implement innovation-driven technologies among the first in the Russian transport industry. Today, neural networks have become integral parts of our daily routines. Partnering with Sber in this field will allow us to effectively tap into the immense potential of artificial intelligence and apply its capabilities for the benefit of our passengers. I am confident that we will soon introduce numerous practical and relevant AI-powered solutions for travel planning, making air travel throughout Aeroflot's route network both comfortable and easily accessible.»

Andrey Belevtsev, senior vice president, head of Technological Development, Sberbank:

«Our main objective is to ensure access to modern products based on generative artificial intelligence not only for corporations but also for millions of consumers. We aspire not merely to introduce new technologies but to create genuinely convenient and efficient solutions that can enhance people's daily lives and become their trusted assistants. Collaborating with Aeroflot and leveraging the GigaChat neural network, we will launch forward-looking projects aimed at bolstering consumer confidence in contemporary digital products and expanding their capabilities.»