In 2019 according to the preliminary data the airline beats its own record and has transported more than 11,5 mln passengers, what is by 3,7% more than the last year. This reported by airline press-service.
As the base carrier of Pulkovo, the airline has transported more than 5,5 mln people to 54 destinations. Rossiya is recognized as the leader in terms of passenger transfer of Saint Petersburg airport, about 12% of these passengers, or 670 thousand people, chose the transfer at the airport of the No9thern capital to continue their traveling on flights of Rossiya Airlines. The airline has transported more than 5 mln passengers from Moscow Vnukovo and Sheremetyevo airports to 38 destinations.
For the first time in its history, the airline was honored with the Russian Federation Presidential Unit Citation for the contribution into development of the air transportation and high indicators of professional operations. Implementation and expenditure of the strategic programme of flights to the cities of the Far East with fixed «flat» tariffs of Aeroflot also demonstrates high results – Rossiya operated 3546 flight, in other words by 57% more than a year ago. This flights were used by 1 233 963 passengers, what is by 64% more in comparison with the data of the last year.
In 2019, the airline celebrated its 85th anniversary. This ear has become one of the brightest and the most saturated under the sign of qualitative improvements of services provided. Rossiya introduced passengers to new aspects of comfortable travel: travel kits for children of different ages, updated catering, streaming entertainment system and much more.
Right before the summer season, Rossiya introduced streaming entertainment systems based on the SIFES (Streaming in-flight entertainment system) technology. Portable servers provide the access of passengers’ personal devices (smartphones, laptops, tablets) to internal Wi-Fi hotspot with the multimedia content. From now on, passengers can evaluate the last novelties of movies, listen to audiobooks and use other services during the flight by installing the special ife.one app.
Besides the development of the entertainment systems, Rossiya also paid attention to the youngest passengers, In the summer of the last year, the airline equipped flight that last longer than hours with two types of children’s travel kits with the opportunity to manage 3D objects using AR-technologies. Currently Rossiya offers two types of travel kits to young travelers: for passengers from 3 to 5 years old and from 6 to 11 years old, which were developed according to actual preferences of children of different age groups.
In 2019, Rossiya also announce the sale start of its own branded souvenir products based on its own internet-platform, which allows to buy aircrafts from the fleet of the company, travel accessories, special collection products in a collaboration with FC Zenit and much more online.
For achievements in the field of service development, Rossiya was recognized as the best airline according to the results of the voting of NETWORK Eurasian Route Development Forum participants, and also became the winner of the Eurasian Award in the nomination «Best Progress in Service». The experts of the award confirmed that Rossiya demonstrated the most rapid dynamics of the service improvement among other carriers. Moreover, Rossiya has become the winner of the special nomination – «Progress in service» – within the framework of «Service in the Russian sky» award of the largest industry agency – «AviaPort».
In addition, Rossiya has become the winner of the international Skyway service award, which is annually presented as a part of NAIS exhibition, in several nominations: «The best airline in tourist destinations», «Best Economy class, domestic regular flights» and «The best carrier of sports teams – Wings of Sport».
