Aeroflot offered to change or return tickets for flights to China scheduled for Jan 24 - Feb 7

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Aeroflot offered to change or return tickets for flights to China scheduled for Jan 24 - Feb 7

Due to the virus pandemic in China, Aeroflot is offering passengers booked for flights to/from Chinese destinations to change their flight dates or return tickets. This applies to passengers booked for flights to/from Beijing, Shanghai, Guangzhou, Hong Kong, Harbin, and to passengers booked for code-share flights operated by China Eastern and China Southern to/from Sanya, Dalian and Wuhan.

Passengers who booked tickets on or before 24 January 2020 for SU-flights scheduled between 24 January and 7 February can: change departure dates for any date before 29 February 2020; get a refund for tickets at sales offices where they were purchased.

Tickets that were purchased online can be returned at any of the airline’s sales offices or via the contact centre.

The service is offered at no extra cost.

Passengers are being informed via Aeroflot's contact centre. Those arriving at the airport for check-in will be provided accordingly in line with Federal Aviation regulations and Aeroflot standards.