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S7 Airlines and Amadeus sign partnership agreement

Russian Aviaton » Friday July 6, 2018 16:15 MSK

S7 Airlines, a oneworld® global alliance member, and Amadeus have announced the start of a new partnership, which involves S7 Airlines’ plan to switch to Altéa Passenger Service System (PSS).

Altéa Suite PSS includes cutting-edge IT solutions in the sphere of managing airline resources, booking, issuing tickets and passenger registration. Altéa PSS offers an opportunity to further enhance and optimize internal processes allowing passengers to take advantage of a new approach to planning their travel in the nearest future.

“S7 Airlines is an industry leader in technology. We are actively implementing cutting-edge technologies and offering our passengers the latest services including electronic ones. Transitioning to the Amadeus Altéa Passenger Service System will allow us to optimize our business processes connected to issuing tickets and registering passengers, as well as to automate a whole range of manual operations. We have chosen the best system to serve our passengers. The partnership with Amadeus will enable us to change and develop as actively as we would like, and offer the best services to our passengers with no technological limitations,” Tatiana Fileva, S7 Group Deputy General Director, noted.

“Today travellers expect a personalized service that fully meets their needs from airlines. Benefits of implementing the complete Altéa Suite extend well beyond basic operations of our airline. It is important to note that for Amadeus the signed agreement is a momentous occasion which will enable the company to strengthen its continuously growing presence in Russia and the CIS” said Julia Sattel, Amadeus Vice President, Airlines.

The cooperation between S7 Airlines and Amadeus will involve plans to develop existing functionalities and add new ones, and to ensure improvement in infrastructure so that it meets customers’ current needs.

The overall number of airlines that have reached an agreement to implement one of the systems of the Amadeus Passenger Service System (Altea or Navitaire New Skies) exceeded 200, according to the results from the first half of 2018.

Air tickets can be purchased at s7.ru, through the iPhone app or the Android app, and at any S7 sales office. You can also learn accurate flight information, book and buy tickets by calling our Contact Centre at 8 800 700–0707 (free for Russia).